Stop Being So Available To Your Clients | EP 174

If you're ending every week feeling like you've just been running around putting out fires - answering calls at 6 or 7pm, dropping everything every time a client rings - this episode is for you.

Being available to your clients 24/7 isn't a strength. It's a trap. And in this episode I break down exactly why it's costing you growth, killing your team's ability to step up, and what you can do about it.

I also share the story of Steven, one of our Boardroom members who came in as a one-man band and went on to build a team of seven with 230% growth from the prior financial year - partly because he made the decision to set firmer client boundaries and stop letting clients call the shots on his time and cash flow.

Inside this episode we cover:

- Why being too available trains clients to expect the impossible
- How your constant availability is blocking your team from growing
- Why always being reactive means you'll never be strategic
- The simple boundaries you can put in place without damaging client relationships
- What Steven did to go from solo operator to leading a team of seven

If you run an engineering or built environment consultancy and feel like your clients own your time more than you do, this episode will give you a clear framework to fix that.

👉 Check out our $10M+ Consultancy Roadmap Training. It’s a step-by-step guide to help you move from wherever you are now — whether that’s $1M, $3M, $5M or $10M and beyond — and build a business you can genuinely be proud of - https://youtu.be/qhusAlo3msw?si=JHK1JjXMMgJO08Hw