Back when we were running our engineering consultancy.
We were at $3M revenue.
Busy. Profits good. But stuck.
Every project, every fire, every system - ran through the directors.
We knew something had to shift.
So we made a hire that changed the business.
We hired our Ops Manager.
He wasn’t a technical leader.
He wasn’t from the industry.
He was a sharp, systems-focused operator - and he became our glue.
He:
- Documented our key processes
- Cleaned up ops, admin, and invoicing
- Freed us up from the day-to-day
It gave us leverage.
Instead of constantly firefighting, we were finally building.
And in 18 months, we grew from $3M to $6M.
Same founders. Same team.
But a completely different business model.
It was one of the most important decisions we made on the journey to $30M.
If you’re stuck in the weeds between $2M to $3M - this is your sign.
You don’t need another technician.
You need someone who builds the machine.
Josh
PS: If you’re interested, here are 4 ways I can help you right now:
50% Complete
Privacy Policy: Your information is 100% secure