Most engineering and built environment consultancy owners hire when they're desperate.
Someone quits.
A project blows up.
The owner is drowning.
And so they hire fast, reactive, and usually for the wrong role.
The consultancies that grow consistently do it differently.
They make three specific hires, in the right order, at the right time.
— Hire One: Admin Support (Start to $1M) —
You're doing everything.
Chasing invoices. Scheduling meetings. Answering emails.
And somewhere in between — you're supposed to be winning & delivering work.
Admin support gets the low-level tasks off your plate so you can focus on growth.
It sounds simple. But for most owners at this stage — it's the unlock.
— Hire Two: Strong Seniors ($1M to $3M) —
You're running every project, managing every client, reviewing everything.
The business can only grow as fast as you can personally carry it.
High-quality seniors break that ceiling.
Team members who own projects end to end, manage client relationships and think commercially.
This frees you up to lead the business instead of doing the work.
— Hire Three: An Ops Manager ($3M to $5M+) —
If you're still holding it all together at this level — you're the bottleneck.
An ops manager owns the team, the processes and the day-to-day.
And once that's in place — you're free to focus on strategy and growth.
Most consultancy owners get these hires wrong.
They wait too long for every one of these hires.
They tell themselves they can't afford it.
But the real question is:
What is it costing you not to make the hire?
To your success,
Josh
PS: If you’re interested, here are 4 ways I can help you right now:
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