Most consultancies think they’re “fine” without systems.
The team knows what to do. Work gets delivered. Clients aren’t complaining.
But under the surface, the cracks are showing.
Margins are tight. Projects run long. And the founder is still stuck in the weeds.
Here’s why not having systems is killing your business:
— Delivery Becomes Inconsistent —
Without SOPs, every project is a one-off.
Quality depends on who’s doing the work, not the system behind it.
— Training Takes Forever —
New hires take months to ramp up. They shadow, guess, and ask endless questions.
Knowledge stays in heads, not in systems.
— Mistakes Repeat —
Without documentation, errors happen again and again.
Small slip-ups become expensive rework.
— Growth Stalls —
You can’t scale chaos.
If you’re still the “last line of defence,” the business can’t grow beyond your bandwidth.
The truth is simple.
Firms that scale build systems first:
— They document processes (using Loom or AI).
— They create SOPs that protect profit.
— They make quality repeatable across every office and every project.
One of our clients slashed rework by 80% in 6 months — not by hiring more people, but by documenting how the best work was done and rolling it out firmwide.
If you’re “winging it,” you’re bleeding profit.
And it only gets worse as you grow.
So fix it and invest in systems now.
Your future self will thank me.
To your success,
Josh
PS: If you’re interested, here are 4 ways I can help you right now:
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