Your team delivers the work. The clients seem happy.
But when you check the numbers, the profit’s gone.
It’s not a pricing issue.
It’s not a lack of pipeline.
It’s scope creep.
And it’s silently bleeding your consultancy dry.
Because here’s the truth: most firms end up doing 150% of the job… for 100% of the fee.
Here’s how to fix it:
— Get Ruthless With Proposals —
Most proposals read like vague suggestions. That’s where the leaks start.
Spell out what’s in. And what’s not.
If it’s vague, expect to give it away for free.
— Train Your Team to Hold the Line —
Scope creep doesn’t come from you - it comes from your staff saying yes.
Every “small favour” chips away at margin.
Give your team the tools and authority to push back early.
— Track the Creep —
You can’t fix what you don’t measure.
One of our clients discovered 25% of hours were going to unapproved tasks - but only after they tracked it.
Treat scope like time. Log it. Report it.
The fastest way to protect margin isn’t charging more.
It’s stopping the silent leaks.
Scope creep isn’t a client problem. It’s a systems problem.
And that’s an easy fix.
To your success,
Josh
PS: If you’re interested, here are 4 ways I can help you right now:
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