Build a high performing engineering team that generates incredible profits & frees you up to focus on strategy, direction & the high-growth activities that will move the needle the most & make the biggest difference
We recently had an amazing âHot Seatâ session with Em in our group coaching program where she was sharing with everyone all about her wins & learnings in her business building journey.
There were so many great takeaways and learnings for everyone in the program.
There was one discussion point that came up, which became a bit of a hot topic with the group and got a lot of good discussion going.
It was this concept that, as leaders and business owners, we're really committed to and can see the absolute importance of investing in client relationships and really putting the effort in to nurture them over the long term.
The discussion moved to the fact that it can be quite difficult to actually instil these same qualities and desires within your team and the people around you, who don't necessarily care as much as you do in terms of that client relationship.
Particularly when your team and the people around you are just so focused on project delivery and getting stuff done.
They've go...
When youâre trying to be âall things to all peopleâ and trying to please everyone all the time â you donât tend to have the time for yourself to get any traction on your priorities.Â
However, when you get really laser focused on a small, but important number of strategies â thatâs when things really start to take off and you can move everything forward with confidence.Â
This is exactly what happened with a great client of mine, Chris.Â
You see, when we first started working together - he had a tendency to jump in, take over and do everything for his team when things got tough or werenât going according to plan.Â
This meant that he was constantly in reactionary mode and putting out fires and he had no time left in his days or weeks to actually focus on business development, client relationships and his teams positioning in the marketplace.Â
So once we got Chris comfortable delegating to his team and holding his team accountable for their roles and their workload â we could then get...
I was talking to a client this week who was struggling big time with his energy. He was constantly getting to the end of his workday completely exhausted - leaving nothing in the tank for him to spend time with and connect deeply with his family when he got home.
It was becoming an issue because his children were growing up and he was worried that he was missing out on important quality time with them. He simply didnât have the energy when he got home to be completely present - and family is one of his highest values.
His career path, his role and the company he works for isnât the issue that needs to be addressed here - he feels incredibly rewarded and fulfilled in the work that he does.
This is an issue of self-awareness, self-worth and an inability to set boundaries with his team.
Iâll address self-awareness first.
The reality is that no two people in this world are the same. Everyone has different needs, different wants, different drivers and different belief systems. Some peo...
So many leaders & business owners get caught up in pricing wars and feeling like theyâve got to be cheaper than everyone else. They feel like theyâre going to lose the work or not be able to build a project pipeline if they raise their prices or are more expensive than their competitors.
Today I want to flip this viewpoint and this discussion on its head.Â
Iâve been doing a lot of work recently with clients in my coaching programs around pricing, the value proposition and their positioning in the marketplace.Â
You see if you get your positioning wrong in the marketplace, meaning that you've positioned yourself as a generalist, that you can do everything and that youâre all things to all people AND you donât talk about the value that you add or how you solve your clientsâ problems or how you deeply understand your clientâs world, then of course you have to be the cheapest!!Â
But if you completely flipped this on its head and can change your thinking around your positioning and you s...
I hope youâre having an amazing week.Â
I've just finished a kick-off coaching call with the next intake into my 12 week coaching program. And I have a question for you.Â
Do you have a new client onboarding process, a new client journey?Â
Do you have an outcome, or a feeling or something that you want your new clients to experience when they first start working with you? Something that gets your clients who are new to working with your team & your business, really excited to be working with you?Â
So in the kick-off coaching call for my 12 week program, we cover all the logistics of working together and that kind of thing. But then the main outcome that I want my clients to experience when they come out of this kick-off coaching call, is a sense of excitement.
A sense that we've achieved something together on this call, that weâve got them clear on their next right thing, that weâve got them moving and that they feel less stuck and excited to dive into the program and achieve things...
Today I want to talk to you about the importance of being intentional and consciously choosing the "mode" in which you are working and operating out of.Â
I find that we tend to be quite reactional in nature in our day-to-day working environments. And what I mean by this, is that we always tend to react to what is happening around us and allow external influences to affect our thoughts, our behaviours and how we are operating in that moment.Â
This is a very ineffective way of working and often means that we get to the end of our day and we really arenât sure about what we actually achieved over the course of our day.Â
So, what I encourage you to do is become very conscious and very intentional about choosing the mode in which you are operating out of in any given moment.Â
For example, if you know you need to get something done that is incredibly important and you know that itâs going to take you 1 or 2 hours of uninterrupted time to get that particular item done, then I want you to ...
When things get busy and our action list starts to get longer and longer â we can sometimes feel overwhelmed and like weâre getting nowhere.Â
Sound familiar?Â
Today I want to cover with you how to stay focused and on top of your game when things start to pile up.Â
When we feel overwhelmed and like things are getting away from us â we tend to then procrastinate to compensate for how we feel.Â
But this is the worst thing we can do in these moments. Procrastination means weâre getting nothing achieved and it just compounds how we feel.Â
What you need in these moments is a strategy and a plan for how to set your days and your weeks up properly, to ensure you are consistently getting your actions done and moving things forward.Â
If you want to learn more, follow the link below to watch the video.Â
Click Here to watch now.Â
Josh âTo-Do Listâ Stone
PS: If youâre interested, here are 4 ways I can help you right now:
Do you get frustrated and feel like you and your team arenât meeting your clientâs needs?Â
Do you feel like you are constantly on the back foot and always trying to play catch up in order to service your clients properly and deepen the relationship?Â
Today I want to explore with you one of the best ways to ensure you have an actual plan in place to build successful relationships with your clients.Â
This is a busy time at the moment for the Engineering and Construction Industry, and as a business leader it is important that you are doing everything that you possibly can to play the long game and develop client relationships for life.Â
If you want to learn more, follow the link below to watch the video.
Click Here to watch now.
Josh âClient Relationshipsâ Stone
PS: If youâre interested, here are 4 ways I can help you right now:
Do you feel like you are constantly missing the mark with your clients?Â
Do you always feel on the back foot even when you think you've done a good job?Â
In today's video I would like to walk you through the concept of expectation vs. reality.Â
Today I want help you address this issue and help you turn your clients into raving fans of you, your team and your business!Â
Click Here  to watch now.Â
PS: If youâre interested, here are 4 ways I can help you right now:
Do you feel like you are being pulled down into the day-to-day and canât find the time for the bigger picture strategic thinking and planning?
Do you feel exhausted, tired & overwhelmed, but also feel like you canât leave your desk or take a break?
Everyone is extremely busy at the moment, but as a business leader you need to be super conscious of your own energy levels and your own priorities in order to balance the demands that are being placed on you.
In todayâs video I explore the importance of building in regular âresetsâ into your day in order to take a break, rest and recharge.
You need to be focused on filling your own cup up first. Otherwise, if you fall down or burnout â who is going to lead and guide those around you?
If you want to be able to function at your best, grow a successful team and business - then it is critical to create regular âresetsâ in your day.Â
If you want to learn more, follow the link below to watch the video.
Click Here to watch now.
Josh âRegul...
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